Privacy Policy

At About the Piece (“ATP”, “we”, “our”, or “us”), we value the trust you place in us when sharing your information. This Privacy Policy explains how we collect, use, store, and protect information shared through our website and related digital platforms.

By accessing or using our website, you acknowledge that you have read and understood the practices described in this policy.

Information We Collect When you interact with ATP, we may collect certain information required to provide our services and improve your experience. This may include:

Name and contact details

Billing and shipping addresses

Email address and phone number

Order and transaction information

Preferences or interactions on our website

We may also automatically collect technical information such as:

Device and browser type

IP address and network details

Website activity, browsing behaviour, and page interactions

Referral URLs, timestamps, and system data

This information helps us better understand how our platform is being used and allows us to improve functionality and user experience.

How We Use Your Information Your information may be used for purposes including:

Processing and managing orders

Coordinating deliveries and customer support

Communicating updates related to purchases or services

Improving website performance and user experience

Sending newsletters, updates, or brand communications (where permitted)

Maintaining security, fraud prevention, and operational integrity

We only collect information that is relevant to providing and improving our services.

Payment Processing & Security We take the security of your financial data seriously. All payment transactions are processed through secure, trusted third-party payment gateways. We do not process, store, or retain your complete credit card details or payment information on our own servers. Our store is hosted on Shopify, which provides a secure, PCI-compliant environment for your transactions.

Sharing of Information About The Piece may work with trusted third-party service providers for operations such as logistics, payment processing, website management, analytics, and communication services. Limited information may be shared where necessary to facilitate these services.

We may also disclose information:

If required under applicable law or legal process

To protect our legal rights or prevent misuse of our platform

As part of a business restructuring, merger, or transfer, subject to appropriate confidentiality and data protection measures

We do not sell personal information to third parties.

Third-Party Platforms Our website may contain links to external websites or services. Please note that once you leave the ATP platform, any information shared with third parties is governed by their respective privacy practices and policies.

Your Choices & Rights You may request access to, correction of, or deletion of your personal information held by ATP. You may also withdraw consent for certain communications or request that we limit how your data is processed, subject to applicable legal or operational requirements.

To make such requests, please contact us at: studio@aboutthepiece.com. You may unsubscribe from promotional emails or marketing communications at any time.

Cookies & Website Technologies ATP uses cookies and similar technologies to improve website functionality, analyse traffic, and personalise user experience. You may choose to disable cookies through your browser settings; however, some features of the website may not function optimally as a result.

Data Protection We take reasonable technical and organisational measures to safeguard personal information against unauthorised access, misuse, disclosure, or alteration. While we strive to protect all information shared with us, no digital platform can guarantee absolute security.

Children’s Privacy Our website is intended for individuals above the age of 18 years. Any use by minors should occur only under the supervision of a parent or legal guardian.

Policy Updates We may revise this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational updates. Continued use of the platform following any revisions constitutes acceptance of the updated policy.

Contact Us For any questions regarding this Privacy Policy or the handling of your information, you may contact us using the details below:

Business Name: About the Piece

Email: studio@aboutthepiece.com

Phone: +91 82828 66648

Physical Address: OM Chambers, 648/A, 4, Old Binnamangala Road, Indiranagar, 560038 Bengaluru Karnataka, India